- Can you fill prescriptions from any doctor?
Yes, Once a Canadian doctor has reviewed your "chart" and approved the prescription under his/her Canadian license.
- Do I get charged a shipping charge for every prescription?
Shipping charges are $12.00 (USD) per package (not per drug) for prescription items.
- Is there a dispensing fee charged for each prescription?
Our Dispensing fees are included in our prices.
- What is the difference between a brand name drug and a Generic drug?
A generic drug is a medication for which the original manufacturer has lost patent protection. Because of this, other manufacturers are allowed to produce and sell the exact medication at a lower more competitive price. The generic drug is the exact same medication as the original brand name drug, simply made by another company. Due to strict regulations on the generic drug industry, these drugs must provide the same therapeutic effect as the brand name drug.
- What information does Discount Drugs From Canada need from me so that my order will be processed as fast as possible?
We need from you:
- A Customer Agreement form. You can submit this to us in 1 of 3 ways:
- Submit it online
- Sign and fax it to us toll free at 1-888-862-1600
- Sign and mail it to us:
Discount Drugs From Canada
3700 Hempstead Tpke
Levittown, NY 11756
Phone: 1-888-888-9950
Fax: 1-888-862-1600
- A Patient Medical Profile. You can submit this to us in 1 of 3 ways:
- Submit it online
- Complete it and fax it to us toll free at 1-888-862-1600
- Complete it and mail it to us
Discount Drugs From Canada
3700 Hempstead Tpke
Levittown, NY 11756
Phone: 1-888-888-9950
Fax: 1-888-862-1600
- A valid prescription. You can get us the prescription information by faxing us the original prescription that has been signed by your doctor.
- Your billing information: a credit card that is either MasterCard or Visa.
- How long will my order take to process?
We endeavor to have your prescriptions filled and ready for shipment within 4 business days from the date that we receive all the completed necessary forms.
These include the limited power of attorney, your health profile and the prescriptions you requested.
From this point forward you should allow 5-7 business days for shipping which will be sent directly to your address.
Click Here for full Shipping information and Shipping Policy.
- What can slow down the process of my order?
We endeavor to have your prescriptions filled and ready for shipment within 4 business days from the date that we receive all the completed necessary forms.
These include the limited power of attorney, your health profile and the prescriptions you requested.
From this point forward you should allow 5-7 business days for shipping which will be sent directly to your address.
Sometimes, this process can be slowed down slightly if:
- Your credit card information is inaccurate or incomplete. Always ensure that you copy down your credit card information accurately, and ensure that all the fields are completed when filling in our on-line forms.
- Your credit card company denies the purchase because it is from a foreign company. Sometimes as a security measure, credit card companies will deny purchases that are made in a foreign country if they can tell that you haven’t traveled there recently. It helps if you are able to speak to your credit card company to let them know that a purchase from Discount Drugs From Canada will be going through on your credit card, so that they will know to permit this purchase.
- Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transaction is secure. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized internet access.
Click Here to read more about our privacy policy and Web Use policy.
- What do you do with my personal information?
The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others.
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